Security
Your data security is our top priority.
We employ enterprise-grade security measures to protect your customer data, call recordings, and business communications.
Security features
End-to-end encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
SOC 2 Type II certified
Annual third-party audits verify our security controls meet the highest standards.
HIPAA compliant
Business Associate Agreements available for healthcare organizations.
GDPR compliant
Full compliance with European data protection regulations.
SSO & 2FA
SAML-based single sign-on and two-factor authentication for all accounts.
Audit logs
Complete activity logs for compliance and security monitoring.
Compliance certifications
We maintain rigorous compliance standards to meet the needs of regulated industries.
Infrastructure security
Data centers
- AWS data centers with physical security controls
- Geographic redundancy across multiple regions
- Real-time data replication and backup
- 99.99% uptime SLA
Application security
- Regular penetration testing by third parties
- Automated vulnerability scanning
- Secure development lifecycle (SDLC)
- Bug bounty program
Need more details?
Download our security whitepaper or request a security review for your organization.
Security FAQ
Where is my data stored?
All data is stored in AWS data centers in the United States. We can provide data residency in the EU upon request for Enterprise customers.
How long do you retain call recordings?
Call recordings are retained based on your plan settings. You can configure automatic deletion from 30 days to unlimited retention.
Do you have a BAA for HIPAA compliance?
Yes, we offer Business Associate Agreements for all Business and Enterprise plan customers.
How do you handle security incidents?
We have a documented incident response plan and will notify affected customers within 72 hours of any confirmed breach.
Security questions?
Our security team is happy to answer any questions about our practices.
security@klear.com